NNASMT FAMILY GROUP LLC ENGINEERED FOR THE WORK AHEAD
WORKSHOP SUPPORT

Keep the work
moving forward.

Start with the right details. A good diagnostic report makes troubleshooting faster.

CONTACT NFG

Tell us what happened.

For CORE setup or diagnostic questions, include your application version, Windows version, adapter model, vehicle/engine details, ECU identity and the exact error.

Email support ↗

Opens your email app. Review attachments before sending.

Before sharing a report

  • Include the steps that reproduce the issue.
  • Note whether it occurs with one vehicle or multiple vehicles.
  • Remove unrelated customer details.
  • Never include signing keys, passwords or access tokens.
Read the getting started guide →
COMMON QUESTIONS

A few things to know.

Does the website connect directly to my truck?

No. Vehicle communication happens through the Windows desktop application and compatible hardware. This web preview does not send truck commands.

Can I run a parked regeneration or edit parameters?

Those functions are development targets, not enabled capabilities in this release of the website. Exact ECU procedures and validation are required.

Are my dashboard records shared between computers?

Received diagnostic summaries are stored in your CORE account and can be viewed after signing in on another computer. Only activated connected desktop builds upload summaries. Local test installers do not synchronize. JSON exports include only the matching records loaded on the current page.

Where can I download the installer?

The Downloads page will offer it once a verified signed customer release has been connected. The website currently does not provide an installer.

Why do I need to sign in?

Public pages are open at NFGCORE.com. NFG Login protects your account records. Owner controls require the verified NFG Bay website owner account; company administrators do not receive website-owner access.

THE NEXT STEP STARTS HERE

Bring clarity to your workshop.

Explore the dashboard ↗